Refund and Returns Policy

Thank you for shopping with shoppingeh.com. We appreciate your business and strive to provide you with a seamless shopping experience. Please read our return and refund policy carefully.

1. Eligibility for Returns and Refunds:

• Returns and refunds will only be accepted for items that were shipped incorrectly or received in a damaged condition.
• To be eligible for a return or refund, please contact our customer service team within 7 days of receiving your order.

2. Procedure for Returns:

• If you have received the wrong item or your product is damaged, please contact our customer service team at contact@shoppingeh.com within 3 days of receiving your order.
• Provide your order number, a clear description of the issue, and photographic evidence if applicable.

3. Approval and Return Authorization:

• Once your request is received, we will review it and notify you of the approval or rejection of your return.
• If approved, we will provide you with a return authorization number and instructions on how to return the item.

4. Returns for Non-Defective Items:

• All returns for reasons other than receiving the wrong item or damaged product are subject to a 40% restocking fee.
• Non-defective returns must be requested within 7 days of receiving your order and are subject to approval.

5. Conditions for Returns:

• Returned items must be unused, in the same condition as received, and in the original packaging.
• Customers are responsible for all return shipping costs.

6. Refund Process:

• Refunds will be processed within 15 days of receiving the returned item.
• Refunds will be issued to the original payment method used during the purchase.

7. Contact Information:

• For any inquiries or concerns related to returns and refunds, please contact our customer service team at contact@shoppingeh.com.

8. Policy Changes:

• ShoppingEh.com reserves the right to modify or update this return and refund policy at any time. Any changes will be effective immediately upon posting on our website.

Thank you for your understanding and cooperation. We value your satisfaction and are committed to resolving any issues promptly and efficiently.

Sincerely, ShoppingEh.com